Refund and Return Policies

1. Returns:

• We accept returns within 7 days of your purchase. To be eligible for a return, the item must be unused and in the same condition as when you received it.

2. Refunds:

• Refunds will be issued to the original payment method used during the purchase. Please allow 7 days for the refund to be processed.

3. Return Process:

• To initiate a return, please contact our customer support team at support@moost.ma. You will be provided with instructions on how to return the item.

4. Non-Returnable Items:

• Certain items, such as personalized or customized products may not be eligible for returns. 

5. Shipping Costs:

• Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.